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Gaming Support

JBL Quantum Support

• Registration
• JBL Quantum
• Knowledge Base
• Software & Downloads
• Products

JBL Quantum

Get the ultimate competitive advantage with JBL Quantum gaming headsets. Fueled by years of research, we combine precisely engineered headsets with custom, cutting-edge software to put you in the center of the action. Experience hyper-accurate, immersive sound that reveals every detail of the world around you—so you can rise to the top.

Or choose JBL Quantum Duo gaming speakers to fill your room with sound and lighting effects. Bring every game to life, and never miss another step, shot, or jump.

Getting started

Knowledge Base

How can I work with RGB lighting properly with JBL QuantumENGINE?

Any changes you make on the Lighting page will be immediately reflected on your headset.

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Physical damage on headphones

If your JBL Quantum headphone is under warranty, you can visit our Support Site at

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How to clean your Quantum headphone

You can clean it by wiping it gently with a damp cloth. Take extra care not to let water get into the speaker chamber, as it will damage the speaker drivers.

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7.1 Surround configuration set up guide

To configure the 7.1 Surround feature on your PC, please follow the guide below:

1. In the left corner on your screen right next to the Windows logo, click on the spy-glass to start a search on your PC.
2. Type in Sound —> then select Change System Sounds:

3. Make sure that your the Quantum Headphones is your Default Device for both Speakers ( Game ) and Earphone ( Communication device )

4. To configure the 7.1 Surround feature, right click on the Speakers —> then select Configure Speakers

5. Select 7.1 Surround and click on Next

6. Make sure that all boxes are selected, then click Next

7. Make sure both boxes are selected, and then click Next

8. Click on Finish. Now your Quantum headphones is configured for 7.1 Surround sound. The configuration will remain after rebooting PC or reconnecting headphones.

Enjoy your sound experience #SoundIsSurvival #DareToListen

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Was this helpful? Thank you for your feedback!

Beyond gaming, how can I use JBL QuantumSURROUND?

JBL QuantumSURROUND technology can be used with any type of multi-channel audio content. For example: Netflix content, Blu-ray, and music mixed in 5.1 or 7.1 surround.

Was this helpful? Thank you for your feedback!

What can you do with JBL QuantumENGINE software?

Category:

Was this helpful? Thank you for your feedback!

What should I expect after turning on JBL QuantumSURROUND?

The first thing you’ll notice is that sound no longer feels like it’s “inside your head.” Suddenly it seems like the game audio is coming from high-quality loudspeakers—or the virtual game world—all around you.

It’s a different experience than you get with other headphones, and may take a little while to adjust to. For example, sounds coming from sources in the distance will seem farther away, as they would in real life. Even though you might be used to those sounds feeling closer with other headphones, JBL QuantumSURROUND provides hyper-accurate spatialization that can give you a competitive edge.

So spend some time dialing in the EQ to your liking, and see how real-world hearing helps you pinpoint enemies and bring the game to life.

Was this helpful? Thank you for your feedback!

Which products are supported by the JBL QuantumENGINE software?

JBL Quantum 300, 400, 600, 800, ONE are now supported with the PC software.

Was this helpful? Thank you for your feedback!

Does JBL QuantumSURROUND work with every game?

JBL QuantumSURROUND works with every game, but the experience is better when your game outputs in surround sound. If your game outputs only 2-channel audio, using JBL QuantumSURROUND will sound like a pair of studio monitors in front of you. You’ll be able to hear the reflections of the sound in the room, but as with any stereo setup, you won’t have any discrete sound sources behind you. With a full 7.1 mix, you’ll be able to hear and locate sounds behind and above you.

Was this helpful? Thank you for your feedback!

Your Limited Warranty

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What’s the difference between JBL QuantumSURROUND and JBL QuantumSPHERE 360?

JBL QuantumSPHERE 360 is JBL QuantumSURROUND that’s kicked up a notch by using a head-tracking sensor to fix sounds in 360 degrees of space around you. With typical headphones, when you move your head, the soundscape follows your movement. But with JBL QuantumSPHERE 360, if you rotate your head, the sound source’s perceived location stays in place because the head-tracking sensor compensates for your head movement. For example, if there’s a sound coming from in front of you, and you turn your head to the left, the sound source’s perceived location moves to your right ear—the sound stays locked in space as you move your head.

Also, the human brain uses small head movements to distinguish if sound sources are behind or in front of us. The brain processes the differences between when a sound arrives at the left vs. the right ear to determine where the sound is located. So with JBL QuantumSPHERE 360, you can move your head naturally to pinpoint the exact source of sounds around you.

JBL QuantumSPHERE 360 is only available with the JBL QuantumONE gaming headset.

Источник

Gaming Support

JBL Quantum Support

• Registration
• JBL Quantum
• Knowledge Base
• Software & Downloads
• Products

JBL Quantum

Get the ultimate competitive advantage with JBL Quantum gaming headsets. Fueled by years of research, we combine precisely engineered headsets with custom, cutting-edge software to put you in the center of the action. Experience hyper-accurate, immersive sound that reveals every detail of the world around you—so you can rise to the top.

Or choose JBL Quantum Duo gaming speakers to fill your room with sound and lighting effects. Bring every game to life, and never miss another step, shot, or jump.

Knowledge Base

How can I work with RGB lighting properly with JBL QuantumENGINE?

Any changes you make on the Lighting page will be immediately reflected on your headset.

Was this helpful? Thank you for your feedback!

Physical damage on headphones

If your JBL Quantum headphone is under warranty, you can visit our Support Site at

Category:

Was this helpful? Thank you for your feedback!

How to clean your Quantum headphone

You can clean it by wiping it gently with a damp cloth. Take extra care not to let water get into the speaker chamber, as it will damage the speaker drivers.

Category:

Was this helpful? Thank you for your feedback!

7.1 Surround configuration set up guide

To configure the 7.1 Surround feature on your PC, please follow the guide below:

1. In the left corner on your screen right next to the Windows logo, click on the spy-glass to start a search on your PC.
2. Type in Sound —> then select Change System Sounds:

3. Make sure that your the Quantum Headphones is your Default Device for both Speakers ( Game ) and Earphone ( Communication device )

4. To configure the 7.1 Surround feature, right click on the Speakers —> then select Configure Speakers

5. Select 7.1 Surround and click on Next

6. Make sure that all boxes are selected, then click Next

7. Make sure both boxes are selected, and then click Next

8. Click on Finish. Now your Quantum headphones is configured for 7.1 Surround sound. The configuration will remain after rebooting PC or reconnecting headphones.

Enjoy your sound experience #SoundIsSurvival #DareToListen

Category:

Was this helpful? Thank you for your feedback!

Beyond gaming, how can I use JBL QuantumSURROUND?

JBL QuantumSURROUND technology can be used with any type of multi-channel audio content. For example: Netflix content, Blu-ray, and music mixed in 5.1 or 7.1 surround.

Was this helpful? Thank you for your feedback!

What can you do with JBL QuantumENGINE software?

Category:

Was this helpful? Thank you for your feedback!

What should I expect after turning on JBL QuantumSURROUND?

The first thing you’ll notice is that sound no longer feels like it’s “inside your head.” Suddenly it seems like the game audio is coming from high-quality loudspeakers—or the virtual game world—all around you.

It’s a different experience than you get with other headphones, and may take a little while to adjust to. For example, sounds coming from sources in the distance will seem farther away, as they would in real life. Even though you might be used to those sounds feeling closer with other headphones, JBL QuantumSURROUND provides hyper-accurate spatialization that can give you a competitive edge.

So spend some time dialing in the EQ to your liking, and see how real-world hearing helps you pinpoint enemies and bring the game to life.

Was this helpful? Thank you for your feedback!

Which products are supported by the JBL QuantumENGINE software?

JBL Quantum 300, 400, 600, 800, ONE are now supported with the PC software.

Was this helpful? Thank you for your feedback!

Does JBL QuantumSURROUND work with every game?

JBL QuantumSURROUND works with every game, but the experience is better when your game outputs in surround sound. If your game outputs only 2-channel audio, using JBL QuantumSURROUND will sound like a pair of studio monitors in front of you. You’ll be able to hear the reflections of the sound in the room, but as with any stereo setup, you won’t have any discrete sound sources behind you. With a full 7.1 mix, you’ll be able to hear and locate sounds behind and above you.

Was this helpful? Thank you for your feedback!

Your Limited Warranty

Category:

Was this helpful? Thank you for your feedback!

What’s the difference between JBL QuantumSURROUND and JBL QuantumSPHERE 360?

JBL QuantumSPHERE 360 is JBL QuantumSURROUND that’s kicked up a notch by using a head-tracking sensor to fix sounds in 360 degrees of space around you. With typical headphones, when you move your head, the soundscape follows your movement. But with JBL QuantumSPHERE 360, if you rotate your head, the sound source’s perceived location stays in place because the head-tracking sensor compensates for your head movement. For example, if there’s a sound coming from in front of you, and you turn your head to the left, the sound source’s perceived location moves to your right ear—the sound stays locked in space as you move your head.

Also, the human brain uses small head movements to distinguish if sound sources are behind or in front of us. The brain processes the differences between when a sound arrives at the left vs. the right ear to determine where the sound is located. So with JBL QuantumSPHERE 360, you can move your head naturally to pinpoint the exact source of sounds around you.

JBL QuantumSPHERE 360 is only available with the JBL QuantumONE gaming headset.

Источник

JBL Quantum 400

Получите преимущество в звуке. С гарнитурой JBL Quantum 400 вы будете на шаг впереди, погрузитесь в гущу игровых событий, где благодаря объемному звуку сможете предугадывать любое движение. JBL QuantumSURROUND™ воссоздает более широкое и реалистичное пространственное окружение, в котором вы не упустите ни одной детали. Гарнитура JBL Quantum 400 оснащена направленным микрофоном с функцией выделения голоса для легкого общения в сетевой игре, регулировкой баланса «игра-чат», сертифицированной мессенждером DISCORD, а также совместима с TeamSpeak и другими сервисами. Комфорт даже при многочасовой игре с легким оголовьем и амбушюрами с эффектом памяти. Будьте на шаг впереди в игре с гарнитурой JBL Quantum 400 и превзойдите своих соперников.

Живите игрой с JBL QuantumSURROUND™ и DTS Технология JBL QuantumSOUND Signature дает вам настоящее преимущество в звуке Играйте еще дольше и с большим комфортом благодаря амбушюрам с эффектом памяти Направленный откидной микрофон с функцией выделения голоса Бесперебойная связь благодаря шкале регулировки баланса «игра-чат» Оптимизирован для ПК, совместим с различными платформами Простой и понятный программный пакет JBL QuantumENGINE

Функции

Направленный откидной микрофон с функцией выделения голоса

С гарнитурой JBL Quantum 400 вас будут четко слышать как свои солдаты, так и противники. Откидной направленный микрофон с функцией выделения голоса оснащен функциями автоматического включения-выключения и отключения звука.

Бесперебойная связь благодаря шкале регулировки баланса «игра-чат»

Гарнитура JBL Quantum 400 создана для игры на ПК, но поддерживает также Xbox™*, PlayStation™**, Nintendo Switch™, мобильные устройства, Mac, и VR. *Совместимы со всеми моделями Xbox , включаяя Xbox Series X, S и One **Совместимы со всеми моделями PS, включаяя PS5 и PS4

Оптимизирован для ПК, совместим с различными платформами

Через USB гарнитура JBL Quantum 400 совместима с ПК, PS и Mac, а при использовании разъема 3,5 мм — с ПК, PlayStation™, Xbox™, Nintendo Switch™, мобильными устройствами, Mac и VR. Функции JBL QuantumENGINE (JBL QuantumSURROUND, RGB, EQ, микрофон и т. д.) доступны только на ПК. Проверьте совместимость в руководстве по подключению. * Совместима с PlayStation (PS5 и PS4) ** Совместима с Xbox (Xbox Series X S и One)

Простой и понятный программный пакет JBL QuantumENGINE

Мощный эффект погружения с объемным звуком благодаря уникальному программному обеспечению JBL QuantumENGINE для ПК. Выбирайте собственные настройки звука для гарнитуры JBL Quantum 400 на удобной панели, создавайте отдельные профили и RGB-эффекты и изменяйте настройки микрофона. Вы также можете настроить эквалайзер или выбрать один из 6 пресетов.

Живите игрой с JBL QuantumSURROUND™ и DTS

Ощутите глубочайшие эмоции от погружения в звуковую картину благодаря объемному звуку с возможностью настройки в программе JBL QuantumENGINE для ПК. С технологией JBL QuantumSURROUND™ вы окажетесь в гуще событий, испытаете новое качество игры и ощутите всю прелесть сражения. Также оснащается гарнитурой DTS:X v2.0.

Технология JBL QuantumSOUND Signature дает вам настоящее преимущество в звуке

Технология JBL QuantumSOUND Signature четко воспроизводит самые тихие шаги и громкие взрывы, делая каждую сцену эпичной, а каждого игрока более подготовленным. Наш фирменный звук создает самую реалистичную картину, давая конкурентное преимущество в любой битве.

Играйте еще дольше и с большим комфортом благодаря амбушюрам с эффектом памяти

С легким оголовьем и амбушюрами с эффектом памяти вы сможете играть еще дольше.

Источник